New Hanover Regional Medical Center

by Apr 11, 2016Greater Cape Fear, Healthcare

Without question, New Hanover Regional Medical Center (NHRMC) in Wilmington is the leader in providing a comprehensive and sophisticated array of healthcare services.
With a storied history of nearly 50 years, NHRMC has served the residents of southeastern North Carolina and beyond. A regional referral center, NHRMC provides a broad range of medical specialties with some of the state’s finest physicians, nurses and staff.

NHRMC includes the main campus on 17th Street, NHRMC Orthopedic Hospital on Wrightsville Avenue, NHRMC Emergency Department North on the Pender/New Hanover County border and the management of Pender Memorial Hospital in Burgaw. NHRMC also provides Emergency Medical Services (EMS), critical care ground and air transport through VitaLink and AirLink, outpatient diagnostic services at multiple Health & Diagnostic locations and outpatient rehabilitation. The NHRMC Physician Group provides primary care, specialty services and urgent care throughout the region.

New Hanover Regional Medical Center is the largest employer in the region, with a dedicated team of about 6,500 employees, more than 1,000 physicians on staff and more than 800 volunteers. NHRMC is licensed for 769 beds.
As a public, not-for-profit hospital, NHRMC offers care to everyone who needs it, regardless of ability to pay. On an annual basis, NHRMC provides more than $145 million in charitable and uncompensated care to the community. Its volunteer board of trustees plays an active role in shaping the future of healthcare in southeastern North Carolina. NHRMC receives no local tax support for its day-to-day operations.

New Hanover Regional Medical Center recognized for patient care

New Hanover Regional Medical Center’s commitment to quality medical care and exceptional patient experience is illustrated through its accomplishments and national recognitions and awards. Some of these accomplishments include:
• NHRMC Heart Center provides top quality care for cardiac arrest faster than the national standard
• NHRMC patient safety practices received an A grade from Leapfrong for the past two years
• NHRMC received excellent patient experience grades from the perspective of women who make healthcare decisions for their families.
• NHRMC ranked in the 91st percentile in the “Recommend this Hospital” category in surveys conducted by an independent organization.

NHRMC’s quality performance results from striving for the highest standards of excellence in all aspects of care. Every patient is cared for by a highly skilled and compassionate team using advanced technology and following carefully outlined protocols, safety and quality assurance standards. NHRMC listens to patients and makes changes, recognizing that improvement is always attainable and that every patient deserves the best care possible.

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